Privacy Policy

1. Types of Data We Collect

We may collect the following data:

• Personal Data provided by you: name, email address, contact information, order details, payment details, support messages.
• Automatically collected data: IP address, browser type, device details, operating system, referral URLs, pages viewed.
• Cookies & tracking data: used for website functionality, analytics, and improving user experience.

2. Why We Collect Personal Data

Your data is collected and processed for the following lawful purposes under DPDPA 2023:

• To provide and maintain our services.
• To process payments for digital products and subscriptions.
• To respond to user queries and provide customer support.
• To send order confirmations, updates, or notifications.
• To improve website functionality and user experience.
• To prevent fraud, security threats, or unauthorized access.

3. Consent Under DPDPA

Where consent is required, we obtain it clearly and directly. By using the Website or submitting your information, you consent to our data practices. You may withdraw your consent anytime by contacting us.

4. Storage and Protection of Personal Data

We implement reasonable security measures to protect data from unauthorized access, alteration, disclosure, or destruction. Although we use secure methods, no system is 100% risk-free.

5. Who We Share Your Data With

Your data may be shared with trusted third parties for legitimate purposes:

• Payment gateways
• Website hosting providers
• Analytics services
• Email service providers

We do not sell or trade personal data.

6. Data Retention

Personal data is retained only as long as necessary for:

• Providing services
• Legal or financial compliance
• Resolving disputes
• Maintaining records

7. Your Rights Under Indian Law

As per the Digital Personal Data Protection Act (DPDPA) 2023, you have the right to:

• Request access to your personal data
• Request correction of inaccurate or outdated data
• Withdraw consent for specific data usage
• Request deletion of your personal data (“right to erasure”)
• Ask how your data is being processed

You can exercise these rights by contacting us.

8. Children’s Privacy

Our Website is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.

9. International Data Transfers

Some of our third-party service providers may operate outside India. By using our Website, you consent to the transfer of your data to these jurisdictions.

10. Updates to This Privacy Policy

We may update this Policy periodically to comply with legal and operational requirements. Updated versions will be posted with a revised effective date.

11. Contact Information

For any questions, complaints, or data requests, contact us:

Email: support@highwayqualitytest.com
Address: (Add your business address here)